US Platform 1: Lag on edr-windows-agent-event-stream-consumer [IM-12403]

Incident Report for Qualys, Inc.

Resolved

This incident has been resolved.
Posted Nov 26, 2025 - 17:57 PST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Nov 26, 2025 - 11:24 PST

Investigating

Qualys Cloud Platform Operations team observed lag on US Platform 1 on edr-windows-agent-event-stream-consumer.
There will be a delay in EDR events.

Further updates will be provided as they become available.

The ticket reference for this incident is IM-12403
Posted Nov 26, 2025 - 10:05 PST
This incident affected: US Platform 1 (Endpoint Detection and Response (EDR)).