IN Platform 1: Slowness in UI and API (IM-6003)

Incident Report for Qualys, Inc.

Resolved

This incident has been resolved.

Posted Apr 27, 2021 - 01:28 PDT

Monitoring

Qualys Cloud Platform Operations has taken corrective action to resolve the issue. This incident is being monitored through resolution, and further updates will be shared as they become available

Posted Apr 26, 2021 - 23:44 PDT

Investigating

Qualys Cloud Platform Operations is currently investigating an issue causing slowness across the IN Platform 1 UI/API. Further updates will be shared as they become available.

Posted Apr 26, 2021 - 23:24 PDT

This incident affected: IN Platform 1 (Global AssetView (GAV) /CyberSecurity Asset Management (CSAM), AssetView (AV), Cloud Agent (CA), CertView (CERT), Total Cloud, Container Security (CS), Continuous Monitoring (CM), Endpoint Detection and Response (EDR), File Integrity Monitoring (FIM), Malware Detection (MD), Out-of-Band Configuration Assessment (OCA), Network Passive Sensor (PS), Patch Management (PM), PCI Compliance (PCI), Policy Audit / Policy Compliance (PA / PC), Qualys Gateway Service (QGS), Security Assessment Questionnaire (SAQ), Security Configuration Assessment (SCA), VMDR Mobile, Threat Protection (TP), Vulnerability Management (VM), Web Application Scanning (WAS)).