US Platforms 2 and 3: WAS Scans Not Progressing (IM-12671)

Incident Report for Qualys, Inc.

Resolved

This incident has been resolved.

Posted May 27, 2026 - 04:55 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 27, 2026 - 04:12 PDT

Investigating

Qualys Cloud Operations is currently investigating an issue on US Platforms 2 and 3 causing WAS Scans to not progress. Further updates will be shared as they become available. The ticket reference for this incident is IM-12671

Posted May 26, 2026 - 09:03 PDT

This incident affected: US Platform 2 (Web Application Scanning (WAS)) and US Platform 3 (Web Application Scanning (WAS)).