Qualys Cloud Platform Operations has identified the issue causing degradation in PC scan processing on Qualys US Platform 1 and a fix has been implemented. We are monitoring the results. Raw scan results will be available and the degradation only impacts normalized data in the PC module. Users will notice a delay in the time it takes data captured via PC scans to become available in the PC, AV UI, and PC Reports. Further updates will be shared as they become available. Ticket Reference for this Incident: IM-8011
Posted Nov 15, 2021 - 17:37 PST
Investigating
Qualys Cloud Platform Operations is currently investigating an issue causing degradation in PC scan processing on Qualys US Platform 1. Raw scan results will be available and the degradation only impacts normalized data in the PC module. Users will notice a delay in the time it takes data captured via PC scans to become available in the PC, AV UI, and PC Reports. Further updates will be shared as they become available.
Ticket Reference for this Incident: IM-8011
Posted Nov 15, 2021 - 09:06 PST
This incident affected: US Platform 1 (AssetView (AV), Policy Compliance (PC)).