Resolved
This incident has been resolved.
Posted Jun 30, 2025 - 23:45 PDT
Update
We are continuing to monitor for any further issues.
Posted Jun 30, 2025 - 20:39 PDT
Update
We are continuing to monitor for any further issues.
Posted Jun 30, 2025 - 20:21 PDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jun 30, 2025 - 20:20 PDT
Investigating
Users are unable to access US Platform 2, and are getting Connection timed out.
Posted Jun 30, 2025 - 18:47 PDT
This incident affected: US Platform 2 (Global AssetView (GAV) /CyberSecurity Asset Management (CSAM), AssetView (AV), CertView (CERT), Cloud Agent (CA), Total Cloud, Container Security (CS), Continuous Monitoring (CM), Endpoint Detection and Response (EDR), File Integrity Monitoring (FIM), Malware Detection (MD), Out-of-Band Configuration Assessment (OCA), Network Passive Sensor (PS), Patch Management (PM), PCI Compliance (PCI), Policy Audit / Policy Compliance (PA / PC), Qualys Gateway Service (QGS), Security Assessment Questionnaire (SAQ), Security Configuration Assessment (SCA), VMDR Mobile, Threat Protection (TP), Vulnerability Management (VM), Web Application Scanning (WAS), SaaS Detection and Response (SDR), Custom Assessment and Remediation (CAR), Unified Dashboard (UD), Connector Centralization, Qualys Flow (QFLOW), VMDR OT, Enterprise TruRisk Management (ETM), TotalAI).