EU Platform 1: Intermittent issue on VMDR Dashboard (IM-12516)

Incident Report for Qualys, Inc.

Resolved

This incident has been resolved.

Posted Feb 24, 2026 - 09:28 PST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Feb 24, 2026 - 09:09 PST

Investigating

The Qualys Cloud Platform Operations team is currently investigating an issue affecting the Qualys EU Platform 1. As a result, customers may experience slow performance when loading the VMDR dashboard.
Please note that there is no impact on scan processing or API functionality.

Further updates will be provided as they become available. The ticket reference for this incident is IM-12516.

Posted Feb 24, 2026 - 08:27 PST

This incident affected: EU Platform 1 (Vulnerability Management (VM)).