US POD 3 : Patch Management UI populating no data on (IM- 11765)

Incident Report for Qualys, Inc.

Resolved

This incident has been resolved. The data is now visible on PMUI for US Platform 3.

Posted Sep 27, 2024 - 01:12 PDT

Monitoring

A fix has been implemented however we kept it under monitoring.

Posted Sep 27, 2024 - 00:08 PDT

Update

We are continuing to investigate this issue.

Posted Sep 26, 2024 - 22:45 PDT

Investigating

Qualys Cloud Operations team has identified the issue that is causing an impact on PMUI with no data and currently are working on restoring it back.
Further updates will be shared as they become available.

Ticket Reference for this incident: IM-11765.

Posted Sep 26, 2024 - 22:18 PDT

This incident affected: US Platform 3 (Patch Management (PM)).