Resolved
This incident has been resolved.
Posted Dec 31, 2025 - 10:11 PST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Dec 31, 2025 - 08:08 PST
Update
We are continuing to investigate this issue.
Posted Dec 31, 2025 - 07:20 PST
Update
We are continuing to investigate this issue.
Posted Dec 31, 2025 - 07:08 PST
Investigating
Qualys Cloud Operations is currently investigating an issue that is causing intermittent login issues for Users on UK Platform 1. Further updates will be shared as they become available. The ticket reference for this incident is IM-12450.
Posted Dec 31, 2025 - 07:04 PST
This incident affected: UK Platform 1 (Global AssetView (GAV) /CyberSecurity Asset Management (CSAM), AssetView (AV), CertView (CERT), Total Cloud, Cloud Agent (CA), Container Security (CS), Continuous Monitoring (CM), Malware Detection (MD), Patch Management (PM), PCI Compliance (PCI), Policy Audit (PA), Qualys Gateway Service (QGS), Security Assessment Questionnaire (SAQ), Threat Protection (TP), Vulnerability Management (VM), Web Application Scanning (WAS), File Integrity Monitoring (FIM), SaaS Detection and Response (SDR), Network Passive Sensor (PS), Security Configuration Assessment (SCA), Out-of-Band Configuration Assessment (OCA), VMDR Mobile, Unified Dashboard (UD), Endpoint Detection and Response (EDR), Connector Centralization, Custom Assessment and Remediation (CAR), Qualys Flow (QFLOW), VMDR OT, Enterprise TruRisk Management (ETM)).