EU Platform 2: Delay in VM,PC and Container Security Processing [IM-12933]

Incident Report for Qualys, Inc.

Investigating

Qualys Cloud Platform Operations is currently investigating an issue causing a delay in VM,PC and Container Security scan processing in the EU Platform 2. Some users will notice a delay in the time it takes for data captured via VM,PC and Container Security scans to become available in the UI.

Further updates will be shared as they become available.

The ticket reference for this incident is IM-12933

Posted Oct 22, 2026 - 00:01 PDT

This incident affects: EU Platform 2 (Cloud Agent (CA), Container Security (CS), Endpoint Detection and Response (EDR), File Integrity Monitoring (FIM), Policy Audit (PA), Vulnerability Management (VM), Custom Assessment and Remediation (CAR)).