US Platform 1: WAS Scan Failures (IM-12667)

Incident Report for Qualys, Inc.

Resolved

This incident has been resolved.

Posted May 21, 2026 - 11:11 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 21, 2026 - 10:05 PDT

Investigating

Qualys Cloud Operations is currently investigating an issue causing WAS scans to fail to launch due to scanner unavailability. Further updates will be shared as they become available. The ticket reference for this incident is IM-12667

Posted May 21, 2026 - 07:44 PDT

This incident affected: US Platform 1 (Web Application Scanning (WAS)).