Resolved
This incident has been resolved.
Posted Jul 13, 2026 - 09:36 PDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jul 13, 2026 - 05:55 PDT
Investigating
Qualys Cloud Operations is investigating an issue where users may experience SAML login issues.
Non-SAML users should be able to log in to the platform.
Further updates will be provided as they become available.
The ticket reference for this incident is IM-12758.
Posted Jul 13, 2026 - 05:01 PDT
This incident affected: IN Platform 1 (Global AssetView (GAV) /CyberSecurity Asset Management (CSAM), AssetView (AV), Cloud Agent (CA), CertView (CERT), Total Cloud, Container Security (CS), Continuous Monitoring (CM), Endpoint Detection and Response (EDR), File Integrity Monitoring (FIM), Malware Detection (MD), Out-of-Band Configuration Assessment (OCA), Network Passive Sensor (PS), Patch Management (PM), PCI Compliance (PCI), Policy Audit (PA), Qualys Gateway Service (QGS), Security Assessment Questionnaire (SAQ), Security Configuration Assessment (SCA), VMDR Mobile, Threat Protection (TP), Vulnerability Management (VM), Web Application Scanning (WAS), SaaS Detection and Response (SDR), Unified Dashboard (UD), Custom Assessment and Remediation (CAR), Connector Centralization, Qualys Flow (QFLOW), VMDR OT, Enterprise TruRisk Management (ETM), Total AI).