US Platform 1: PA / SCA Module Not Loading (IM-12395)

Incident Report for Qualys, Inc.

Resolved

This incident has been resolved.

Posted Nov 22, 2025 - 05:56 PST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 21, 2025 - 14:07 PST

Investigating

Qualys Cloud Operations is investigating an issue on US Shared Platform 1 where users have observed the inability to load the Policy Audit / Security Configuration Assessment modules. Further updates will be shared as they become available. The ticket reference for this incident is IM-12395

Posted Nov 21, 2025 - 08:57 PST

This incident affected: US Platform 1 (Policy Audit (PA), Security Configuration Assessment (SCA)).