US Platform 4: Schedule VM/PC Scans and Reports are Failing [IM-12398]

Incident Report for Qualys, Inc.

Resolved

This incident has been resolved.

Posted Nov 22, 2025 - 09:15 PST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 22, 2025 - 05:42 PST

Investigating

Qualys Cloud Platform Operations team observed that scheduled VM/PC scans and reports are failing. Further updates will be shared as they become available.

The ticket reference for this incident is IM-12398

Posted Nov 22, 2025 - 02:13 PST

This incident affected: US Platform 4 (Policy Audit (PA), Vulnerability Management (VM)).