US Platform 2: Cloud Agents Delta Backlog (IM-7344)
Incident Report for Qualys, Inc.
Resolved
This incident has been resolved.
Posted Sep 10, 2021 - 22:12 PDT
Update
Qualys Cloud Platform Operations has taken corrective action for an issue that was causing Cloud Agent Delta Backlog. The data is processing consistently, and the backlog is reducing. We are continuing to monitor the results.
Further updates will be shared as they become available.
The ticket reference for this incident is IM-7344.
Posted Sep 10, 2021 - 14:33 PDT
Update
Qualys Cloud Platform Operations is continuing to investigate an issue causing a Cloud Agents Delta Backlog. Users will notice that the latest information related to the following modules: Cloud Agent, Vulnerability Management, Asset View, and Asset Inventory will take longer than expected.
Further updates will be shared as they become available.

The ticket reference for this activity is IM-7344
Posted Sep 10, 2021 - 06:18 PDT
Update
Qualys Cloud Platform Operations is continuing to investigate an issue causing a Cloud Agents Delta Backlog. Users will notice that the latest information related to the following modules: Cloud Agent, Vulnerability Management, Asset View, and Asset Inventory will take longer than expected.
Further updates will be shared as they become available.
Ticket reference for this activity is IM-7344
Posted Sep 09, 2021 - 21:48 PDT
Investigating
Qualys Cloud Platform Operations is currently investigating an issue causing a Cloud Agents Delta Backlog. Users will notice that the latest information related to the following modules: Cloud Agent, Vulnerability Management, Asset View, and Asset Inventory will take longer than expected.
Further updates will be shared as they become available.
Ticket reference for this activity is IM-7344
Posted Sep 09, 2021 - 13:08 PDT
This incident affected: US Platform 2 (Cloud Agent (CA)).