EU Platform 2: Schedule VM/PC reports and Knowledge Base API issue [IM-12755]

Incident Report for Qualys, Inc.

Resolved

This incident has been resolved.

Posted Jul 13, 2026 - 09:37 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 13, 2026 - 07:54 PDT

Update

We are continuing to investigate this issue.

Posted Jul 13, 2026 - 05:52 PDT

Investigating

Qualys Cloud Platform Operations is currently investigating an issue affecting VM and PC Scheduled reports and Knowledge-Base API. Further updates will be shared as they become available.

Ticket reference for this incident: IM-12755.

Posted Jul 13, 2026 - 03:11 PDT

This incident affected: EU Platform 2 (Policy Audit (PA), Vulnerability Management (VM)).