Resolved
This incident has been resolved.
Posted Nov 25, 2024 - 17:30 PST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Nov 25, 2024 - 09:54 PST
Investigating
Qualys Cloud Platform Operations is investigating an issue with intermittent login issues on US Platform 1.
Further updates will be shared as they become available.
The ticket reference for this activity is IM-11836
Posted Nov 25, 2024 - 08:11 PST
This incident affected: US Platform 1 (Global AssetView (GAV) /CyberSecurity Asset Management (CSAM), AssetView (AV), CertView (CERT), Cloud Agent (CA), Total Cloud, Container Security (CS), Continuous Monitoring (CM), Endpoint Detection and Response (EDR), File Integrity Monitoring (FIM), Malware Detection (MD), Out-of-Band Configuration Assessment (OCA), Network Passive Sensor (PS), Patch Management (PM), PCI Compliance (PCI), Policy Audit / Policy Compliance (PA / PC), Qualys Gateway Service (QGS), Security Assessment Questionnaire (SAQ), Security Configuration Assessment (SCA), VMDR Mobile, Threat Protection (TP), Vulnerability Management (VM), Web Application Scanning (WAS), SaaS Detection and Response (SDR), Custom Assessment and Remediation (CAR), Unified Dashboard (UD), Connector Centralization, Qualys Flow (QFLOW), VMDR OT).