US Platform 1: Delay in Data Processing (IM-12916)

Incident Report for Qualys, Inc.

Investigating

Qualys Cloud Platform Operations is investigating an issue causing a delay in Cloud Agent data processing.

Users will notice that data will take longer than expected to become visible in the Vulnerability Management, Cloud Agent, CSAM, Policy Audit, Security Configuration Assessment and Unified Dashboard modules

Further updates will be shared as they become available.

The ticket reference for this activity is IM-12916.

Posted Oct 12, 2026 - 08:35 PDT

This incident affects: US Platform 1 (Global AssetView (GAV) /CyberSecurity Asset Management (CSAM), AssetView (AV), Cloud Agent (CA), Security Configuration Assessment (SCA), Vulnerability Management (VM), Unified Dashboard (UD)).