EU Platform 2: VM/PC/WAS Scans in "Queued" status (IM-3493).

Incident Report for Qualys, Inc.

Resolved

This incident has been resolved.

Posted Mar 21, 2020 - 07:01 PDT

Monitoring

The Qualys Cloud Platform Operations has identified the issue and corrective action is being taken for it on the platform.Scans are now ruining as expected. Further updates will be shared as they become available.

Posted Mar 21, 2020 - 00:23 PDT

Investigating

Qualys Cloud Platform Operations is currently investigating an issue causing some of the VM/PC/WAS Scans to remain in "Queued" status. Further updates will be shared as they become available.
Ticket reference for this incident is IM-3493.

Posted Mar 20, 2020 - 20:53 PDT

This incident affected: EU Platform 2 (Policy Audit / Policy Compliance (PA / PC), Vulnerability Management (VM), Web Application Scanning (WAS)).