IN Platform 1: Cloud Agent Provision Chirp backlog (IM-11769 )

Incident Report for Qualys, Inc.

Resolved

This incident has been resolved.

Posted Oct 02, 2024 - 11:16 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 02, 2024 - 06:29 PDT

Update

We are continuing to investigate this issue.

Posted Oct 01, 2024 - 16:24 PDT

Investigating

Qualys Cloud Platform Operations is currently investigating an issue causing delays with Cloud Agent provisioning. The delay will impact the newly installed Agents. Users will notice that Agent provision will take longer than expected time. However, existing agents will run with no issues. Further updates will be shared as they become available.
Ticket reference for this activity is IM-11769

Posted Sep 30, 2024 - 18:35 PDT

This incident affected: IN Platform 1 (Cloud Agent (CA)).