Qualys Cloud Platform Operations is currently investigating an issue affecting Patch deployment for KB5123099 across multiple platforms. This issue is resulting in patch deployment failures with the error FileHashValidationFailed.
The team is actively investigating the issue, and we will share further updates as more information becomes available.
Ticket reference: IM-12864
Posted Sep 14, 2026 - 04:26 PDT
This incident affects: AU Platform 1 (Patch Management (PM)), KSA Platform 1 (Patch Management (PM)), UK Platform 1 (Patch Management (PM)), US Platform 5 (Patch Management (PM)), AE Platform 1 (Patch Management (PM)), EU Platform 1 (Patch Management (PM)), IN Platform 1 (Patch Management (PM)), CA Platform 1 (Patch Management (PM)), US Platform 4 (Patch Management (PM)), US Platform 1 (Patch Management (PM)), US Platform 2 (Patch Management (PM)), US Platform 3 (Patch Management (PM)), EU Platform 2 (Patch Management (PM)), and EU Platform 3 (Patch Management (PM)).