Resolved
This incident has been resolved.
Posted Jul 17, 2026 - 05:52 PDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jul 17, 2026 - 03:50 PDT
Investigating
We are investigating an issue on the US03 Platform where users accessing VMDR are being unexpectedly redirected to the login page, impacting multiple UI modules.
API functionality and scanning operations remain unaffected. We will provide further updates as they become available.
Posted Jul 17, 2026 - 01:32 PDT
This incident affected: US Platform 3 (Global AssetView (GAV) /CyberSecurity Asset Management (CSAM), AssetView (AV), CertView (CERT), Cloud Agent (CA), Total Cloud, Container Security (CS), Continuous Monitoring (CM), Endpoint Detection and Response (EDR), File Integrity Monitoring (FIM), Malware Detection (MD), Patch Management (PM), PCI Compliance (PCI), Policy Audit (PA), Qualys Gateway Service (QGS), SaaS Detection and Response (SDR), Security Assessment Questionnaire (SAQ), Security Configuration Assessment (SCA), VMDR Mobile, Threat Protection (TP), Vulnerability Management (VM), Web Application Scanning (WAS), Custom Assessment and Remediation (CAR), Unified Dashboard (UD), Connector Centralization, VMDR OT, Total Cloud, Enterprise TruRisk Management (ETM), TotalAI).