EU Platform 1: Service Unavailable

Incident Report for Qualys, Inc.

Resolved

This incident has been resolved.

Posted 2 months ago. May 13, 2019 - 10:14 PDT

Monitoring

Qualys Cloud Operations has taken corrective actions to address the underlining issue and will continue to monitor to ensure the issue is resolved.

Posted 2 months ago. May 13, 2019 - 06:43 PDT

Investigating

Qualys Cloud Operations is investigating an incident that is causing users not able to access Qualys Cloud Platform across all UI applications. Updates will be provided as they become available.

Posted 2 months ago. May 13, 2019 - 04:03 PDT

This incident affected: EU Platform 1 (Cloud Agent (CA), AssetView (AV), Vulnerability Management (VM), Threat Protection (TP), Security Configuration Assessment (SCA), Continuous Monitoring (CM), Indication of Compromise (IOC), Policy Compliance (PC), PCI Compliance (PCI), File Integrity Monitoring (FIM), Security Assessment Questionnaire (SAQ), Web Application Scanning (WAS), Web Application Firewall (WAF), Malware Detection (MD), CloudView (CV), Container Security (CS), CertView(CERT), Asset Inventory ( AI)).

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