US Platform 3: Intermittent UI loading on VMDR (IM-11822)

Incident Report for Qualys, Inc.

Resolved

This incident has been resolved.

Posted Nov 14, 2024 - 16:13 PST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 14, 2024 - 15:21 PST

Investigating

Qualys Cloud Platform Operations is investigating an issue where the VMDR module is unable to load intermittently on US Platform 3
Scanning and Agents are not impacted.

Further updates will be shared as they become available.

The ticket reference for this activity is IM-11822

Posted Nov 14, 2024 - 15:05 PST

This incident affected: US Platform 3 (Vulnerability Management (VM)).