A fix has been implemented and we are monitoring the results.
Posted Oct 24, 2024 - 09:59 PDT
Identified
Qualys Cloud Platform Operations was investigating an issue where users cannot modify the TAG under Global AsssetView or CyberSecurity Asset Management.
The issue has been identified, and the engineering team is working on fixing it. We will provide further updates as they become available.
The ticket reference for this activity is IM-11799.
Posted Oct 24, 2024 - 01:10 PDT
This incident affected: US Platform 1 (Global AssetView (GAV) /CyberSecurity Asset Management (CSAM), AssetView (AV)), IN Platform 1 (Global AssetView (GAV) /CyberSecurity Asset Management (CSAM), AssetView (AV)), US Platform 2 (Global AssetView (GAV) /CyberSecurity Asset Management (CSAM), AssetView (AV)), EU Platform 2 (Global AssetView (GAV) /CyberSecurity Asset Management (CSAM), AssetView (AV)), CA Platform 1 (Global AssetView (GAV) /CyberSecurity Asset Management (CSAM), AssetView (AV)), US Platform 4 (Global AssetView (GAV) /CyberSecurity Asset Management (CSAM), AssetView (AV)), and UK Platform 1 (Global AssetView (GAV) /CyberSecurity Asset Management (CSAM), AssetView (AV)).