EU Platform 2: Degraded Container Security Performance Issue (IM-12386)

Incident Report for Qualys, Inc.

Resolved

This incident has been resolved.

Posted Nov 18, 2025 - 22:14 PST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 18, 2025 - 19:20 PST

Investigating

Qualys Cloud Operations is currently investigating an issue within Container Security on EU Platform 2. Users may observe issue with sensor provisioning, along with API and UI delays to fetch the data. Users may also experience a delay in scan processing for containers and images. Further updates will be shared as they become available. The ticket reference for this incident is IM-12386.

Posted Nov 18, 2025 - 13:32 PST

This incident affected: EU Platform 2 (Container Security (CS)).