Qualys Cloud Platform Operations has taken corrective action to mitigate the impact. This incident will be monitored through resolution. Further updates will be shared as they become available. Ticket Reference for this incident: IM-10181.
Posted Jul 29, 2022 - 19:15 PDT
Update
Qualys Cloud Platform Operations is currently investigating an issue causing failure to launch the scan or run the report for some IP addresses. This issue is noticed only for AGMS-enabled customers. Users will notice that the scan launch is failing. As IPs are not in the subscription, Operations has also determined purge rules will also fail. Further updates will be shared as they become available. Ticket Reference for this incident: IM-10181.
Posted Jul 29, 2022 - 18:00 PDT
Investigating
Qualys Cloud Platform Operations is currently investigating an issue causing failure to launch the scan or run the report for some IP addresses. This issue is noticed only for AGMS-enabled customers. Users will notice that the scan launch is failing. Further updates will be shared as they become available. Ticket Reference for this incident: IM-10181.
Posted Jul 29, 2022 - 17:08 PDT
This incident affected: US Platform 2 (Policy Compliance (PC), Vulnerability Management (VM)).