The fix version CSAM-3.7.0.0 has been deployed on all PODs except KSA01 and US05 to address the reported issue.
We are currently deploying the fix on other affected platforms in coming days.
We will keep you posted.
Posted Jan 21, 2026 - 03:08 PST
Monitoring
The fix version CSAM-3.7.0.0 has been deployed on US1/2/3/4, CA, UK, EU1, EU2 and AE01 PODs to address the reported issue.
We are currently deploying the fix on other affected platforms in coming days.
We will keep you posted.
Posted Jan 19, 2026 - 04:56 PST
Update
The fix version CSAM-3.7.0.0 has been deployed on US1/2/3, CA, UK, EU1, EU2 and AE01 PODs to address the reported issue.
We are currently deploying a fix to other affected platforms as well.
We will keep you posted.
Posted Jan 16, 2026 - 04:36 PST
Update
We are continuing to work on a fix for this issue.
Posted Jan 16, 2026 - 04:06 PST
Update
The fix version CSAM-3.7.0.0 has been deployed on CA Platform 1 and US Platform 2 to address the reported issue.
We are currently deploying a fix to other affected platforms as well.
We will keep you posted.
Posted Jan 12, 2026 - 12:31 PST
Update
We are working on a fix and will update once it has been deployed to Production.
Posted Jan 09, 2026 - 05:53 PST
Update
We are continuing to work on a fix for this issue.
Posted Jan 07, 2026 - 07:13 PST
Identified
The issue has been identified and a fix is being implemented.
Posted Jan 07, 2026 - 06:53 PST
Investigating
Qualys Cloud Platform Operations has identified two issues.
1. Newly introduced QQL tokens are suggested but do not function. 2. A few of the old QQLs are not auto-populating. However, they are functioning properly.