IN Platform 1: Slowness in UI and API (IM-5978)

Incident Report for Qualys, Inc.

Resolved

This incident has been resolved.

Posted Apr 24, 2021 - 20:17 PDT

Identified

Qualys Cloud Platform Operations have identified and are taking corrective action to resolve the issue causing slowness across the IN Platform 1 UI/API. Further updates will be shared as they become available.

Posted Apr 24, 2021 - 19:31 PDT

Investigating

Qualys Cloud Platform Operations is currently investigating an issue causing slowness across the IN Platform 1 UI/API. Further updates will be shared as they become available.

Ticket reference for this activity: IM-5978

Posted Apr 24, 2021 - 18:31 PDT

This incident affected: IN Platform 1 (Global AssetView (GAV) /CyberSecurity Asset Management (CSAM), AssetView (AV), Cloud Agent (CA), CertView (CERT), Total Cloud, Container Security (CS), Continuous Monitoring (CM), Endpoint Detection and Response (EDR), File Integrity Monitoring (FIM), Indication of Compromise (IOC), Malware Detection (MD), Out-of-Band Configuration Assessment (OCA), Network Passive Sensor (PS), Patch Management (PM), PCI Compliance (PCI), Policy Compliance (PC), Qualys Gateway Service (QGS), Security Assessment Questionnaire (SAQ), Security Configuration Assessment (SCA), VMDR Mobile, Threat Protection (TP), Vulnerability Management (VM), Web Application Firewall (WAF), Web Application Scanning (WAS)).