AE Platform1 : Data not available in PMUI (IM-7586)

Incident Report for Qualys, Inc.

Resolved

This incident has been resolved.

Posted Oct 04, 2021 - 05:46 PDT

Monitoring

Qualys Cloud Platform Operations has implemented a fix for the issue causing data to not get displayed in the Patch Management UI and we are monitoring the results. Users will now be able to view data under Patches, Assets, and Jobs tabs on the Qualys AE Platform 1. Further updates will be shared as they become available.

Ticket reference for this Incident: IM-7586

Posted Oct 04, 2021 - 05:12 PDT

Investigating

Qualys Cloud Platform Operations is currently investigating an issue causing data to not get displayed in the Patch Management UI under Patches, Assets, and Jobs tabs on the Qualys AE Platform 1. Further updates will be shared as they become available.

Ticket reference for this Incident: IM-7586

Posted Oct 04, 2021 - 01:55 PDT

This incident affected: AE Platform 1 (Patch Management (PM)).