US Platform 4: Multiple Modules are impacted while Loading (IM-11797)

Incident Report for Qualys, Inc.

Resolved

This incident has been resolved.

Posted Oct 22, 2024 - 05:06 PDT

Update

We are continuing to monitor for any further issues.

Posted Oct 22, 2024 - 04:00 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 22, 2024 - 04:00 PDT

Investigating

Qualys Cloud Platform Operations is currently investigating the issue of multiple modules that are impacted while loading on US Platform 4. We will share further updates as they become available.

The ticket Reference for this incident is IM-11797

Posted Oct 22, 2024 - 02:41 PDT

This incident affected: US Platform 4 (Global AssetView (GAV) /CyberSecurity Asset Management (CSAM), CertView (CERT), Total Cloud, Container Security (CS), File Integrity Monitoring (FIM), Patch Management (PM), Web Application Scanning (WAS), Unified Dashboard (UD), Connector Centralization, Qualys Flow (QFLOW), Total Cloud).