US Platform 2: Performance Degradation & UI Slowness in TotalCloud (IM-11304)

Incident Report for Qualys, Inc.

Resolved

This incident has been resolved.

Posted Nov 13, 2023 - 09:05 PST

Monitoring

A fix has been implemented, and we monitoring the results.

Posted Nov 13, 2023 - 08:06 PST

Investigating

Qualys Cloud Platform Operations is investigating an issue causing performance degradation & UI Slowness in TotalCloud on Qualys US Platform 2.

* Connectors are not showing on both tab configure & connector UI
* No data is showing on the Inventory and Posture tab

Further updates will be shared as they become available.

Ticket Reference for this incident: IM-11304

Posted Nov 13, 2023 - 05:13 PST

This incident affected: US Platform 2 (Total Cloud).