US Cloud Platform 3 : Portal UI Unavailable (IM-3141)

Incident Report for Qualys, Inc.

Resolved

This incident has been resolved.

Posted Jan 09, 2020 - 01:41 PST

Monitoring

Qualys Cloud Platform team has identified the issue and the fix has been applied. We will continue to monitor the issue.

Posted Jan 08, 2020 - 01:59 PST

Investigating

Qualys Cloud Platform Operations is currently investigating an issue causing the Portal Application on US Platform 3 to be inaccessible. Further updates will be shared as they become available.

Posted Jan 08, 2020 - 01:06 PST

This incident affected: US Platform 3 (Cloud Agent (CA), AssetView (AV), Threat Protection (TP), Security Configuration Assessment (SCA), Continuous Monitoring (CM), Indication of Compromise (IOC), File Integrity Monitoring (FIM), Security Assessment Questionnaire (SAQ), Web Application Scanning (WAS), Web Application Firewall (WAF), Malware Detection (MD), CloudView (CV), Container Security (CS), Asset Inventory ( AI), CertView (CERT), Out-of-Band Configuration Assessment (OCA), Patch Management (PM), Passive Scanner (PS), Qualys Gateway Service (QGS), Secure Enterprise Mobility (SEM) Beta).

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