US Cloud Platform 3 : Portal UI Unavailable (IM-3141)

Incident Report for Qualys, Inc.

Resolved

This incident has been resolved.

Posted Jan 09, 2020 - 01:41 PST

Monitoring

Qualys Cloud Platform team has identified the issue and the fix has been applied. We will continue to monitor the issue.

Posted Jan 08, 2020 - 01:59 PST

Investigating

Qualys Cloud Platform Operations is currently investigating an issue causing the Portal Application on US Platform 3 to be inaccessible. Further updates will be shared as they become available.

Posted Jan 08, 2020 - 01:06 PST

This incident affected: US Platform 3 (Global AssetView (GAV) /CyberSecurity Asset Management (CSAM), AssetView (AV), CertView (CERT), Cloud Agent (CA), Total Cloud, Container Security (CS), Continuous Monitoring (CM), File Integrity Monitoring (FIM), Malware Detection (MD), Out-of-Band Configuration Assessment (OCA), Network Passive Sensor (PS), Patch Management (PM), Qualys Gateway Service (QGS), Security Assessment Questionnaire (SAQ), Security Configuration Assessment (SCA), VMDR Mobile, Threat Protection (TP), Web Application Scanning (WAS)).