Qualys, Inc. Status - US-POD2 - Delay in VM/PC scan and Agent scan data sync from VM/PC to Global AI (ITAM) module.

US-POD2 - Delay in VM/PC scan and Agent scan data sync from VM/PC to Global AI (ITAM) module.

Incident Report for Qualys, Inc.

Resolved

This incident has been resolved.

Posted Sep 12, 2019 - 11:39 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 12, 2019 - 10:26 PDT

Investigating

Qualys Cloud Platform Operations is observing a delay in VM/PC scan and Agent scan data sync from VM/PC to Global AI (ITAM) module. This would impact the current data being shown in Global AI (ITAM) Further updates will be shared as they become available.

Posted Sep 12, 2019 - 09:32 PDT

This incident affected: US Platform 2 (Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)).