US Platform 1: Delay in Data Reflection in UI (IM-12979)

Incident Report for Qualys, Inc.

Identified

The issue has been identified and a fix is being implemented.

Posted Nov 11, 2026 - 15:47 PST

Investigating

Qualys Cloud Platform Operations is currently investigating an issue on the Qualys US Platform 1 that is causing a lag. Users will notice that information takes longer than expected to become visible in VMDR and CSAM/GAV module.

Further updates will be shared as they become available.

The ticket reference for this incident is IM-12979.

Posted Nov 11, 2026 - 13:08 PST

This incident affects: US Platform 1 (Global AssetView (GAV) /CyberSecurity Asset Management (CSAM), Vulnerability Management (VM)).