US Platform 01: Users accessing VMDR module getting redirected to login page [IM-12932]

Incident Report for Qualys, Inc.

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 21, 2026 - 15:51 PDT

Identified

The issue has been identified and a fix is being implemented.

Posted Oct 21, 2026 - 15:46 PDT

Investigating

Qualys Cloud Platform Operations is currently investigating an issue that is causing users getting redirected to the login page when attempting to navigate to VMDR Module.

Please utilize the below mentioned URL for login
https://qualysguard.qualys.com/fo/tools/module_landing.php?module=prod_scans

Further updates will be shared as they become available.

The ticket reference for this incident is IM-12932.

Posted Oct 21, 2026 - 14:39 PDT

This incident affects: US Platform 1 (Vulnerability Management (VM)).