US Platform 2: VM Scan Processing Delays (IM-12565)

Incident Report for Qualys, Inc.

Investigating

Qualys Cloud Operations team is currently investigating an issue that is causing a delay in the processing of VM scan events. This is impacting Scanner and Cloud Agent only at this time. Further details will be provided as they become available. The ticket reference for this incident is IM-12565.

Posted Apr 03, 2026 - 07:56 PDT

This incident affects: US Platform 2 (Cloud Agent (CA), Vulnerability Management (VM)).