A fix has been implemented and we are monitoring the results.
Posted May 05, 2022 - 06:30 PDT
Update
Qualys Cloud Platform Operations has implemented a fix for the issue causing slowness across the US Platform 4 UI/API and all modules except FIM are loading as expected. CS and EDR modules are also consistently accessible. FIM module is inaccessible and we are working on a fix. Further updates will be shared as they become available.
Ticket reference for this activity: IM-9641.
Posted May 05, 2022 - 04:32 PDT
Identified
Qualys Cloud Platform Operations has identified the issue causing slowness across the US Platform 4 UI/API and a fix is being implemented. CS and EDR modules are intermittently inaccessible. Further updates will be shared as they become available.
Ticket reference for this activity: IM-9641.
Posted May 05, 2022 - 02:01 PDT
Investigating
Qualys Cloud Platform Operations is currently investigating an issue causing slowness across the US Platform 4 UI/API. CS and EDR modules are intermittently inaccessible. Further updates will be shared as they become available.