EU Platform 2:Newly provisioned agents not showing up in UI

Incident Report for Qualys, Inc.

Resolved

This incident has been resolved.

Posted Jan 29, 2019 - 20:35 PST

Monitoring

Qualys Cloud Platform teams have completed corrective actions, and New agents are properly coming up in the UI now. We are correcting the status of the impacted agents as well. The platform will continue to be monitored closely to ensure performance stability.

Posted Jan 29, 2019 - 12:41 PST

Investigating

Qualys Cloud Platform Operations is currently investigating an issue causing Newly provisioned agents not showing up in UI. Further updates will be shared as they become available.

Posted Jan 29, 2019 - 04:09 PST

This incident affected: EU Platform 2 (Cloud Agent (CA)).