US Platform 2: Degraded performance in Asset Inventory (AI)

Incident Report for Qualys, Inc.

Resolved

This incident has been resolved.

Posted Aug 29, 2019 - 13:11 PDT

Update

Qualys Cloud Platform Operations is continuing to monitor the Asset Inventory backlog through resolution. Further updates will be shared as they become available.

Posted Aug 26, 2019 - 03:52 PDT

Update

We are continuing to monitor for any further issues.

Posted Aug 25, 2019 - 20:29 PDT

Monitoring

Qualys has identified the issue and is in the process of testing & monitoring the fix. We will update shortly.

Posted Aug 25, 2019 - 20:16 PDT

Investigating

We're experiencing a degraded performance in Asset Inventory in US Platform-2 and are currently looking into the issue. Further updates will be shared as they are received.

Posted Aug 25, 2019 - 13:08 PDT

This incident affected: US Platform 2 (Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)).