Qualys Cloud Platform Operations has identified the issue and a fix has been implemented. Users can access Qualys Platform UI using VIP 2FA. Further updates will be provided as they become available.
Ticket Reference for this incident: IM-7377.
Posted Sep 14, 2021 - 06:57 PDT
Qualys Cloud Platform Operations is investigating an issue that is causing users not able to access the Qualys Cloud Platform EU 1 when using VIP 2-Factor Authentication. Further updates will be provided as they become available.