A fix has been implemented and we are monitoring the results.
Posted Aug 12, 2026 - 11:11 PDT
Update
We are continuing to work on a fix for this issue.
Posted Aug 10, 2026 - 13:48 PDT
Identified
We have identified the underlying cause of the issue and are working to implement a mitigation. We will continue to provide updates on our progress.
Posted Aug 07, 2026 - 09:58 PDT
Update
We are continuing to investigate the issue and are working to identify the underlying cause. We will provide additional updates as more information becomes available.
Posted Aug 06, 2026 - 16:40 PDT
Update
We are continuing to investigate this issue.
Posted Aug 04, 2026 - 17:19 PDT
Investigating
Qualys Cloud Platform Operations is investigating an issue causing some of the PCI scans to end in "No Host Alive" status in PCI accounts.
Further updates will be shared as they become available.
The ticket reference for this activity is IM-12799.
Posted Aug 03, 2026 - 21:32 PDT
This incident affected: PCI Platform (PCI Platform).