EU Platform 2: Unable to Login to UI (IM-11628)

Incident Report for Qualys, Inc.

Resolved

This incident has been resolved.

Posted Jun 07, 2024 - 05:02 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jun 07, 2024 - 03:26 PDT

Investigating

We are investigating an issue where users intermittently cannot log in to the UI on the EU 2 Platform. We will share further updates as they become available.

Posted Jun 07, 2024 - 00:19 PDT

This incident affected: EU Platform 2 (Global AssetView (GAV) /CyberSecurity Asset Management (CSAM), AssetView (AV), Cloud Agent (CA), File Integrity Monitoring (FIM), Patch Management (PM), Vulnerability Management (VM)).