US Platform 3: Some of the VM/PC Scans are showing incorrect status in the UI

Incident Report for Qualys, Inc.

Resolved

This incident has been resolved.
Posted Oct 10, 2019 - 17:16 PDT

Monitoring

Qualys Cloud Platform Operations has taken appropriate corrective action and the current backlog of VM/PC Scans in an incorrect status within the Qualys UI has reduced. This issue will be tracked through resolution and further updates will be shared as they become available.
Posted Oct 10, 2019 - 12:37 PDT

Investigating

Qualys Cloud Platform Operations is currently investigating an issue causing some of the VM/PC Scans to show an incorrect status within the Qualys UI. Further updates will be shared as they become available.
Posted Oct 10, 2019 - 04:34 PDT
This incident affected: US Platform 3 (Policy Audit / Policy Compliance (PA / PC), Vulnerability Management (VM)).