IN Platform 1 : Lag on asset-sync-service-group / asset-reconciled-feed (IM-7339)

Incident Report for Qualys, Inc.

Resolved

This incident has been resolved.

Posted Sep 09, 2021 - 14:43 PDT

Investigating

Qualys Cloud Platform Operations is continuing to investigate an issue causing performance degradation in the AV and CA module on Qualys IN Platform 1. Users may notice that VM and PC data are taking longer than expected time to be visible within AssetView and Cloud Agent.
Further updates will be shared as they become available.
Ticket Reference for this incident: IM-7339.

Posted Sep 09, 2021 - 11:45 PDT

This incident affected: IN Platform 1 (AssetView (AV), Cloud Agent (CA)).