AE Platform 1: Slowness Loading VMDR Dashboards (IM-12508)

Incident Report for Qualys, Inc.

Resolved

This incident has been resolved.

Posted Feb 17, 2026 - 00:35 PST

Update

We are continuing to monitor for any further issues.

Posted Feb 17, 2026 - 00:00 PST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Feb 16, 2026 - 23:59 PST

Investigating

The Qualys Cloud Platform Operations team is currently investigating an issue affecting the Qualys AE Platform 1. As a result, customers may experience slow performance when logging into Qualysguard FO, and the VMDR dashboard may take longer to load. Please note that there is no impact on scan processing or API functionality.

Further updates will be provided as they become available. The ticket reference for this incident is IM-12508.

Posted Feb 16, 2026 - 23:09 PST

This incident affected: AE Platform 1 (Vulnerability Management (VM)).