IN Platform 1: Connectors are Down [IM-12375]

Incident Report for Qualys, Inc.

Resolved

This incident has been resolved.

Posted Nov 12, 2025 - 21:27 PST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 12, 2025 - 19:38 PST

Investigating

Qualys Cloud Platform Operations is currently investigating an issue on connectors on IN platform. Users will see an impact on connectors run, inventory and evaluation data.

Further updates will be shared as they become available.

Ticket reference for this incident is IM-12375

Posted Nov 12, 2025 - 16:36 PST

This incident affected: IN Platform 1 (Total Cloud, Connector Centralization).