US Platform 4: VM Scans Erroring Out (IM-12906)

Incident Report for Qualys, Inc.

Resolved

This incident has been resolved.

Posted Oct 08, 2026 - 10:04 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 08, 2026 - 04:39 PDT

Investigating

The Qualys Cloud Platform Operations team is currently investigating an issue where VM scans are encountering errors. We will provide further updates as they become available.

The ticket reference for this activity is: IM-12906

Posted Oct 08, 2026 - 04:15 PDT

This incident affected: US Platform 4 (Vulnerability Management (VM)).