EU Cloud Platform 2: VM, PC and WAS scan are impacted with different error codes(IM-3052)

Incident Report for Qualys, Inc.

Resolved

This incident has been resolved.

Posted Dec 13, 2019 - 06:41 PST

Monitoring

Qualys Cloud Operation team has taken corrective action to mitigate the issue and currently monitoring it. Further updates will be shared as they become available.

Posted Dec 13, 2019 - 04:36 PST

Investigating

Qualys Cloud Platform Operations is currently investigating an issue impacting VM, PC and WAS scans. Users will notice error during scan launch and the scan might show incorrect status in UI.
Ticket Reference IM-3052

Posted Dec 13, 2019 - 03:40 PST

This incident affected: EU Platform 2 (Policy Compliance (PC), Vulnerability Management (VM), Web Application Scanning (WAS)).