EU Platform 2: Multiple timeouts observed on Cassandra (IM-11990)

Incident Report for Qualys, Inc.

Resolved

This incident has been resolved.

Posted Mar 26, 2025 - 10:21 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 26, 2025 - 06:57 PDT

Identified

We are continuing to work on fixing this issue.

Posted Mar 25, 2025 - 03:11 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 25, 2025 - 02:50 PDT

Update

We are continuing to work on a fix for this issue.

Posted Mar 24, 2025 - 01:44 PDT

Identified

The issue has been identified and currently we are not observing any issue.

Posted Mar 24, 2025 - 01:42 PDT

Investigating

Qualys Cloud Platform Operations is investigating an issue affecting container scanning, cluster sensor provisioning and a limited number of Qualys Container Security QScanner API calls to the Qualys backend.

Ticket reference for this activity: IM-11990

Posted Mar 24, 2025 - 01:35 PDT

This incident affected: EU Platform 2 (Container Security (CS)).