US Platform 1: Asset Group Management Services failing

Incident Report for Qualys, Inc.

Resolved

This incident has been resolved.
Posted Mar 10, 2025 - 00:04 PDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Mar 09, 2025 - 15:38 PDT

Identified

The issue has been identified and a fix is being implemented.
Posted Mar 09, 2025 - 11:16 PDT

Update

Qualys Cloud Platform Operations Team is investigating an issue that is causing failures for AGMS tasks, causing, Edit Asset Groups to fail

Further updates will be shared as they become available.

Ticket reference for this incident: IM-11974.
Posted Mar 09, 2025 - 10:16 PDT

Investigating

Qualys Cloud Platform Operations Team is investigating an issue that is causing failures for AGMS tasks, causing Add/Remove IPs, and Edit Asset Groups to fail

Further updates will be shared as they become available.

Ticket reference for this incident: IM-11974.
Posted Mar 09, 2025 - 09:43 PDT
This incident affected: US Platform 1 (Global AssetView (GAV) /CyberSecurity Asset Management (CSAM), Policy Compliance (PC), Vulnerability Management (VM)).